Policies & Terms

At Quick and Easy Locksmith, we believe in transparency, professionalism, and delivering high-quality service. Below are our official policies designed to protect both you and our technicians, ensure clarity, and help us serve you better.

Warranties · Service Guarantees · Privacy Policy · Cancellation Policy · Payment Terms · Disclaimers

Warranties

We stand behind our work with a 30 day warranty on all services and parts unless otherwise stated in writing or if hardware/materials were not supplied by us. If you experience any issues related to our workmanship or materials used within this period, we will return to address the problem at no additional cost. Note: This warranty does not cover issues caused by user damage, misuse, third-party interference, or unrelated issues not directly caused by our services.

Service Guarantees

We guarantee professional, reliable, and timely locksmith services. If you are not satisfied with the work provided, please reach out to us within 7 days of service and we will do our best to resolve the issue promptly.

Privacy Policy

Last updated: June 2, 2026

Quick and Easy Locksmith (“we,” “us,” or “our”) respects your privacy. This policy explains how we handle your information.

Information We Collect

We collect your name, phone number, email, and service address when you contact us or request a quote.

How We Use Your Information

We use your information to schedule and complete locksmith services, respond to inquiries, and communicate with you about your appointment.

SMS Communications

By providing your phone number, you consent to receive text messages from us regarding your service request, appointment updates, and follow-ups. Message and data rates may apply. Reply STOP to opt out at any time.

We Do Not Sell Your Information

We do not sell or share your personal information with third parties for marketing purposes.

Contact Us

Quick and Easy Locksmith | (682) 324-6688 | contact@qelocksmith.com

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Quick and Easy Locksmith. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://quickandeasylocksmith.com/policies. Message HELP for help. Reply STOP to any message to opt out.

Customers may initiate contact by texting Quick and Easy Locksmith directly at (682) 324-6688. By texting us, you agree to receive conversational SMS messages from Quick and Easy Locksmith regarding our services. Reply STOP to opt out at any time. Reply HELP for support. Message and data rates may apply. Messaging frequency may vary. Visit https://quickandeasylocksmith.com/privacy-policy for our Privacy Policy and Terms of Service.

Cancellation Policy

Appointment Scheduling: For non-corporate clients, a credit card is required to secure your appointment. After booking, we will send you a confirmation via text or email, which you must respond to in order to confirm the appointment. This confirmation message will also include a secure link where you can leave a card on file. Your card will not be charged unless the cancellation policy is violated.

Cancellation Fee: If a cancellation is made less than two hours before the scheduled appointment time, or if our technician is already en route, a $50 cancellation fee will be charged.

Rescheduling: Please notify us at least two hours in advance if you need to reschedule to avoid the cancellation fee.

Exceptions: We understand emergencies happen. In cases of severe weather, personal emergencies, or accidents, the fee may be waived at our discretion.

Payment Terms

A 3% processing fee applies to all card payments. No fee for ACH, check, or cash.

Payment is due immediately upon completion of service unless a prior agreement has been made in writing.

We accept:

• Cash
• Major credit and debit cards
• Zelle
• Check (for corporate accounts only)

Corporate clients may qualify for invoicing terms with approval. Returned or declined payments are subject to a $35 processing fee.

Disclaimers

• Quick and Easy Locksmith is not liable for pre-existing damage, hidden issues, or unrelated problems that may arise after service.
• Technicians reserve the right to refuse service if the job site is deemed unsafe or hostile.
• We are not responsible for delays due to traffic, weather, or unforeseen circumstances, though we do our best to keep you informed and arrive promptly.

If you have any questions about our policies or need clarification, feel free to contact us directly. We appreciate your business and look forward to helping you with your locksmith needs.